An empty bin on a ninety-eight-degree evening, cubes the size of peas, a fill tube frozen into a plug: the ice maker built into your Caldwell refrigerator gets a meter on its valve and its module and a single written repair price before anything is replaced.
Monday–Friday 7:30–5:30 · Saturday 8–1 · closed Sunday

Every machine in Caldwell gets the same treatment: $99 for the meter, a single figure on paper, the warranty term on the invoice.
Refrigerator & Freezer Repair$99 with a meter · rides inside the repair
Washing Machine Repair$99 with a meter · rides inside the repair
Clothes Dryer Repair$99 with a meter · rides inside the repair
Dishwasher Repair$99 with a meter · rides inside the repair
Range, Oven & Cooktop Repair$99 with a meter · rides inside the repair
Caldwell water is about as hard as the valley gets, and no appliance in the house minds that more than the ice maker. Each cycle sends a few ounces of mineral-heavy groundwater through an inlet valve no bigger than a thumb, and a few years of that leaves the passage the width of a pinhole. Short fills follow: cubes that come out hollow and undersized, then a module that cannot find enough water to freeze at all. In the houses off Ustick and Middleton Rd with a softener and a filter the process is slower; in the older kitchens near the College of Idaho, where the refrigerator line is teed straight off the hard cold supply, it is quick.
Summer is when the empty bin gets noticed. A French-door refrigerator in a kitchen off Indian Creek, with the family back from an evening downtown and the freezer door opened twenty times, is asked for ice faster than any built-in maker can produce it, and one that scale has already throttled falls hopelessly behind. The other seasonal failure is a fill tube that ices over: a slow drip from a weak valve freezes in the tube, the next fill has nowhere to go, and water shows up on the freezer floor as a sheet. Either one passes for a dead ice maker. A meter and a flashlight tell them apart, and the fix for each goes on paper before it starts.
Nothing is telling the maker to cycle. Either the motor or module has quit, the thermostat or thermistor never registers a cold tray, or the shutoff arm is parked in the off spot. The test points get jumped, the thermostat gets metered, and whichever reading fails decides between a new module and a whole new maker.
Not enough water each cycle. Scale has closed down the inlet valve, the line behind the refrigerator has a kink in it, or the sink shutoff was only ever cracked open. A hand-triggered fill goes into a cup, the solenoid gets a meter, and a valve that cannot deliver the rated flow is swapped out.
Usually a filter that should have been changed months ago, a tray that has taken on the smell of the freezer, or old ice in the bin that has half-melted and refrozen more than once. If you have a cartridge we fit it, otherwise you get the part number; the bin gets emptied and washed and the freezer gets a temperature check.
When the valve does not seal completely, a dribble sits in the tube and freezes, so the next cycle overflows the tray or runs across the freezer floor. Thawing buys about a week. We clear the tube, then meter and pressure-check the valve and replace one that leaks past the seat.
The freezer is running warm, the maker’s thermostat is drifting, or the fill is so restricted that each harvest takes hours. We read the freezer with a thermometer at the maker, clock one complete cycle, and fix the cause rather than the symptom; sometimes the ice maker is fine and the refrigerator is the patient.
Fill tube, valve or a cracked tray; now and then it is the refrigerator’s defrost drain instead, a separate repair on the same box. With the maker exposed we trigger a fill and follow the water to see where it gets out, then put a price on that part.
The technician pulls the bin, exposes the maker and runs a fill by hand while a cup catches the water. The volume that lands in the cup, measured against what the model expects, says immediately whether the valve is choked. After that the module goes through a forced cycle while the technician watches for a turning motor, an arm that senses the bin and a thermostat that closes once the tray is cold. A thermometer at the maker matters too, since no replacement part will make ice in a freezer sitting at twenty degrees. Scale gets a plain explanation, since in Caldwell it is behind most short fills, and only a filter and a softener slow it down. The part that failed gets named, and the price goes on paper as a single figure.
GE, Whirlpool, Frigidaire, Maytag, Samsung, KitchenAid, LG, Amana, Kenmore, Electrolux and Bosch refrigerators all bring their ice makers to us, and that includes the door-mounted makers on the French-door models the builders installed along Middleton Rd. Standalone ice machines and commercial makers are not our work. A landlord with a rental near the campus, or a second home out on the Sunnyslope bench, can say yes by text; the photo goes out with the emailed invoice and warranty. Pricing follows the refrigerator around it: $99 for the diagnosis, and approving the work folds that $99 into the one written figure. Nothing on an ice maker in Caldwell gets a price until the meter has been on it.
Not enough water reaches the tray. Hard city water has scaled the inlet valve nearly shut, or the line behind the refrigerator got pinched when it was pushed back. We measure a fill, and if it is short and the line is clear the valve is replaced. A filter and a working softener slow the return of the problem but do not stop it forever.
On its own, nearly always. Bolted in with its own valve and module, the maker comes out and goes back without touching the rest of the machine, and either piece can be changed separately. When a warm freezer turns out to be the reason for the empty bin, the diagnostic says so and the written quote covers that fault instead.
Request the visit, give us the tenant’s contact and any gate or dog notes, and we meter the maker with the tenant present. The finding and the written figure reach you by text, you say yes from wherever the day finds you, and the warranty rides on the emailed invoice. Approving folds the $99 into that figure.
Usually, since a valve or a maker assembly is a small job compared with the years the refrigerator may have left. When the freezer cannot hold temperature or the compressor is the true fault, the figure grows, and we tell you before you commit. The $99 buys the written number you decide with.
An empty ice bin does not get the urgency of a warm refrigerator; it lands in the same-week schedule and often the next day. A stuck valve flooding the freezer floor is different: close the shutoff under the sink and say so when booking; that pulls the visit forward.
The phone is quicker; the form lands on the same desk. Both get you a text with a window, and until a technician has had a meter on the machine the only figure anyone quotes is $99.
Open the request formRing the shop or fill in the form; dispatch answers with a window, and a text follows as the truck pulls off Davis Ave — first stops go to the Boise commuters, Saturday mornings to everyone else.
Measurements come before opinions: amps at the compressor, degrees on the shelf, ohms across the element. The failed part gets its everyday name from the technician, who then writes the repair as a single figure, $99 folded in.
The shelves on the truck hold what this valley wears out — inlet valves, defrost heaters, heating elements, igniters, drain pumps, rollers. When something must be ordered, the return trip happens on our calendar and the figure you approved stands.
The machine runs a whole cycle while you watch, panels and floor go back the way they were, and the invoice that reaches your email carries the warranty term.
$99 puts a meter on the machine. The repair goes on the ticket as one figure with that $99 inside it, the part is usually riding in the truck, and the invoice states the warranty term. Parma pays what Davis Ave pays.