Well water, July heat, a brownout, a propane range, a gate code, a tenant, the warranty term — the questions dispatch hears most, answered in plain words.
Monday–Friday 7:30–5:30 · Saturday 8–1 · closed Sunday
It buys a meter reading at the machine, a plain name for whatever failed, and a single repair figure on the ticket. Approve that figure and it already holds the $99; turn it down and the whole bill is $99, written diagnosis included.
No. Every address within roughly half an hour of Davis Ave, in any direction, gets the same price card. The invoice carries no mileage line, no charge for the Snake River bridge, nothing for gravel and nothing for a gate.
A refrigerator losing its cold gets first claim on the board: phone before noon and an afternoon slot the same day is the usual result. Every other machine is scheduled inside the week, often for the following morning. The four quarters of Nampa and Caldwell are the shortest drives from the shop.
Only roughly — minor or major is about as far as a description takes anyone. The actual number is written on the ticket once the technician has finished metering it, never quoted from a symptom on the phone.
Quite a lot. Well water around Melba, Kuna and the acreage south of Lake Lowell runs hard and often carries iron, so dishwasher elements crust over, ice-maker fill valves choke down and washer drums pick up orange stains. A softener with no salt left announces itself at the dishwasher first. Whatever the water killed gets replaced, and you get a plain read on whether the treatment is keeping pace.
Probably not. When power returns, a compressor that tries to start against pressure can trip its overload; a board may have dropped a relay; in a garage the GFCI often opens. The $99 diagnosis tells which one, and most of them end with a part, not with a trip to the appliance store.
A repair, and usually a small one. Sooty yellow flames on propane point at the orifices, the regulator, or a conversion job from natural gas that stopped halfway. Worth a call soon — the soot ends up on pans and cabinet doors.
Send dispatch the code, or a description of the turns, by text or in the form; the technician leaves Davis Ave with it in the notes. Gates, long driveways and private roads add nothing to the bill.
Whoever owns or manages the house, and they do it by text. Your part is opening the door. The technician texts them a photo and the figure; a yes from them starts the repair; afterward their email gets the invoice with the warranty term on it.
No. Syringa is an independent shop in Nampa with no dealer ties, and every brand gets the same visit: meter first, one figure on the ticket, warranty in writing. If a machine is still inside its factory warranty, that gets said before anything else.
Microwaves, wine coolers, ice machines that stand alone, swamp coolers, softeners, iron filters, water heaters, disposals, camper and RV units, farm and dairy equipment, restaurant gear. What stays on the list is six things: dishwasher, washer, dryer, range with its oven and cooktop, refrigerator and freezer, and the refrigerator’s built-in ice maker.
Then we order it and return to finish, on our own calendar. No second fee for the return trip, and the approved figure stays exactly where it was.
The repair itself, for the term written on the invoice. A repeat of that same fault within the term brings the truck back at no charge to you.
Yes, and at the door rather than after the fact. Nobody at this shop sells appliances, so there is nothing to gain from pushing a new one and nothing to gain from patching a machine that is finished. That advice comes with the $99 visit.
Card, check or cash after the test cycle has run. No deposit, no fee for calling. Owners who live elsewhere pay from the emailed invoice.
The phone is quicker; the form lands on the same desk. Both get you a text with a window, and until a technician has had a meter on the machine the only figure anyone quotes is $99.
Open the request form$99 puts a meter on the machine. The repair goes on the ticket as one figure with that $99 inside it, the part is usually riding in the truck, and the invoice states the warranty term. Parma pays what Davis Ave pays.