Fifteen questions, answered before you book.

It buys a meter reading at the machine, a plain name for whatever failed, and a single repair figure on the ticket. Approve that figure and it already holds the visit fee; turn it down and the visit fee is the whole bill, written diagnosis included.

No. Every address within roughly half an hour of Davis Ave, in any direction, gets the same price card. The invoice carries no mileage line, no charge for the Snake River bridge, nothing for gravel and nothing for a gate.

A refrigerator losing its cold gets first claim on the board: phone before noon and an afternoon slot the same day is the usual result. Every other machine is scheduled inside the week, often for the following morning. The four quarters of Nampa and Caldwell are the shortest drives from the shop.

Only roughly — minor or major is about as far as a description takes anyone. The actual number is written on the ticket once the technician has finished metering it, never quoted from a symptom on the phone.

Quite a lot. Well water around Melba, Kuna and the acreage south of Lake Lowell runs hard and often carries iron, so dishwasher elements crust over, ice-maker fill valves choke down and washer drums pick up orange stains. A softener with no salt left announces itself at the dishwasher first. Whatever the water killed gets replaced, and you get a plain read on whether the treatment is keeping pace.

Probably not. When power returns, a compressor that tries to start against pressure can trip its overload; a board may have dropped a relay; in a garage the GFCI often opens. The diagnosis tells which one, and most of them end with a part, not with a trip to the appliance store.

A repair, and usually a small one. Sooty yellow flames on propane point at the orifices, the regulator, or a conversion job from natural gas that stopped halfway. Worth a call soon — the soot ends up on pans and cabinet doors.

Send dispatch the code, or a description of the turns, by phone, by email or in the form; the technician leaves Davis Ave with it in the notes. Gates, long driveways and private roads add nothing to the bill.

Whoever owns or manages the house, and they do it by phone or email. Your part is opening the door. The technician emails them a photo and the figure; a yes from them starts the repair; afterward their email gets the invoice with the warranty term on it.

Yes, to two: Syringa is LG and Whirlpool authorized service, still a local Nampa shop that repairs machines and does not sell them. Every brand gets the same visit: meter first, one figure on the ticket, warranty in writing. If a machine is still inside the maker's warranty, that gets said first, and covered LG or Whirlpool-brand work we can handle under warranty.

Microwaves, wine coolers, ice machines that stand alone, swamp coolers, softeners, iron filters, water heaters, disposals, camper and RV units, farm and dairy equipment, restaurant gear. What stays on the list is six things: dishwasher, washer, dryer, range with its oven and cooktop, refrigerator and freezer, and the refrigerator’s built-in ice maker.

Then we order it and return to finish, on our own calendar. No second fee for the return trip, and the approved figure stays exactly where it was.

The repair itself, for the term written on the invoice. A repeat of that same fault within the term brings the truck back at no charge to you.

Yes, and at the door rather than after the fact. Nobody at this shop sells appliances, so there is nothing to gain from pushing a new one and nothing to gain from patching a machine that is finished. That advice comes with the diagnostic visit.

Card, check or cash after the test cycle has run. No deposit, no fee for calling. Owners who live elsewhere pay from the emailed invoice.